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Payments and Billing
Do I have to pay custom duties and tax?
  Duties and taxes depend on the customs laws of the country of delivery. Customs duties and taxes are always billed to the receiver. For more information please contact the relevant authority of your country.
I have a question on my charges.
  Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
What are my payment choices?
      During the checkout process you may choose any of our current payment options and continue to place your order.
  • We accept the major credit cards, like VISA, AMEX, MASTER CARD etc.
  • We accept payments by Paypal which is safe, secure and fast.
  • We also accept payments by Wire Transfer (only for payments above 500 EUR). For payments by Wire Transfer, please contact us for payment instructions.

     Please note that we cannot ship your order until we receive payment from you.
     Please remember to put your order number, so we are able to confirm your payment quickly.
I need a copy of my receipt/invoice.
  Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.

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